Fulfillment Standards
Service Delivery & Fulfillment Policy
Last updated: October 2026 • Governing Entity: YL Legacy LLC
YL Legacy LLC provides turnkey digital services and dedicated account management. This policy outlines how and when our clients receive service onboarding, deliverables, and operational access.
1. Digital Service Delivery Process
Upon completing a service order or signing an engagement proposal:
- Instant Order Confirmation: You will immediately receive an automated email confirmation detailing your chosen package and order summary.
- Account Manager Assignment (Within 24 Hours): Your named Dedicated Account Manager reaches out to initiate your onboarding kickoff call.
- Secure Access Onboarding (Days 1 - 3): We assist in configuring secondary delegated user permissions for Seller Central, Walmart, eBay, or Shopify.
- Store Architecture & Listing Setup (Days 4 - 14): Catalog optimization, keyword indexing, and initial PPC advertising campaigns are deployed.
2. Expected Timelines & Turnaround
| Service Line | Onboarding Kickoff | Initial Live Deliverables |
|---|---|---|
| Amazon FBA Management | Within 24 Hours | 7 - 14 Business Days |
| Walmart Marketplace WFS | Within 24 Hours | 10 - 15 Business Days |
| eBay Automation Setup | Within 24 Hours | 5 - 10 Business Days |
| Shopify DTC Store Build | Within 24 Hours | 7 - 12 Business Days |
3. Ongoing Management & Monthly Deliverables
Active management clients receive:
- Weekly scheduled strategy & performance review calls.
- Monthly comprehensive financial P&L reporting.
- 24/7 store health and listing suppression monitoring.
4. Support Inquiries
For questions regarding fulfillment status or your onboarding milestones, email support@yllegacy.com.